It has become painfully aware to me that many corners of the business of social media, with its either a ever so dowdy approach or simply a “pose” has little to do with connecting to the market but rather convincing others that they are connected.

However they are not connecting and like the dancing dad at the wedding who proclaims he’s “hip”, while the eyes he cannot see are rolled back, the lack of connection in social media is not simply resulting in lowering numbers but a backing off by much of the audience that brought it to this level.

The frontier days of Facebook, now so white-washed away have been replaced by the proverbial tip of the cap, predictable efforts by social media, a further watchdog of sorts where many are concerned of career backlash and rarely a sense of heartbeat, sex appeal and anything that got it there.

That will likely shock some, annoy others but the online storm of social media networks did not grow because we suddenly could share an article online, tick a “like” or log-roll a “+” and go merrily on our way. It came from honest energy, right, wrong and whatever lay between including a whole lot of hips forward emotion.

In many ways, the growth of social media was the evolution of punk but like the genre, it was raped of its soul when big business stuck its greedy paws into our world. The genre, once ruled with Richard Hell youth filled passion turned into pretty boy bands with mascara, well-thought of sleeves and latte swilling publicists ready to stamp another into the market when the public tired of the last. That isn’t punk and just like how it died or at last shuttled to rare confines, realms of social media and marketing efforts will feel the same brunt if they don’t stop posing.

Finally this does mean I suggest a return to those frontier days even if they were possible but instead true engagement with social media teams or decisions that are part of the “core”. Merely reading trend reports to sound “oh-so hip” and connect with a group that they otherwise have no interaction with will not last long and it is very clear the mainstream recognizes the “pose”. This applies to every age group and for that matter all aspects of “building relationships” as the real frontier of networking in the horizon expands into an honest global village much like the old where there the pose was quickly squashed.

Honest, open relationships where you speak with your clients with pride in what you provide but with a further understanding as consumer with similar interests. It’s simple; it’s the importance of being earnest.

Written by John Davies
©John Davies Worldwide Productions, 2011
All rights reserved

John Davies is available on his personal page on Facebook and Twitter.

While the modern day market caravan is more the shape of social media efforts, clever marketing copy and the ever-present splash page, this instant connectivity heightens the need for responsible and experienced stewards of the ship. Social media, as the name implies is highly sociable and with “everything” on the tale for public consumption it is imperative that those guiding the ship represent the company, its mission statement and understand client needs and background.

Is there any difference to meeting potential clients at black tie affair or many other “meet and greet situations? In truth, trim off the digital graphic presentation and any other selling tool and it will return to classic notions of working the rooms, sans a fine champagne.

This becomes a turning point for social media platforms as whilst many thought the platform was open season for sales calls, to be successful you must be both learned and possess sturdy knowledge of the company in question but express in a professional manner

Yet social media is exposing the failing grounds of many in the public eye, from major sporting events whose child-like expert is only capable of prying comments of “cute guys” and other “genius” best left to drawings of unicorns and rainbows to companies who allow their products and services to be offered online like a second rate sale item. This becomes a massive hurdle to be bridged as with engagement, the need for a qualified business team to represent the companies at every turn becomes mandatory. The latter point must be clear because this cannot be the blind ambition of media and marketing consultant off in the ivory tower who casually understands the underpinnings of the company but an in the trenches executive.

Engage prospective clientele with earnest intent, representing the companies’ activities in a professional and accountable fashion.

John Davies is available on his personal page on Facebook and Twitter.

With super connectivity, an ability to reach your client comes within an instant, yet with this ability there is a need to nurture these relationships with earnest intent. The minefield of various social media outlets, notably Facebook and Twitter, serve as evidence of those who treat said avenues as an opportunity to meet and greet the marketplace with others shouting out the moments’ sale offering.

As social media moves into the future the near Neanderthal approach of screaming sales, including the obvious log-rolled affiliate program, will slowly disintegrate and only those who foster open, earnest relationships with clients will prosper. As positive is the improvements ushered in with technological improvements, this retracing of building business relationship is extremely positive and will further bring about more creative solutions to marketplace needs.

This draws an interesting set of crossing business paths as while systems accelerated and bridge all communication barriers, they must be used to return traditional notions of adding value to your community.

The paradox of bridging the communication gap is that as connectivity accelerates those who slow down and get to know their clientele will prosper and additionally enjoy a more enriching career.

John Davies is available on his personal page on Facebook and Twitter.

The great turning part of social media, though difficult to pinpoint, clearly started with youthful vigour. Building relationships through a cyber wonderland, yet maintaining a youthful joie de vivre. It was a frontier world of cyber rights and wrongs, at least of a cyber generation and for the most part without the watchful eye and certainly lacking an overlay of business. Yet as you cut away all the little subtleties it did something that is sorely lacking now; there was engagement. The simple action, albeit in a cyber version, of reaching across the aisle and engaging in conversation was both sheer brilliance and natural but also something sorely lacking in today’s version.

Of the present social media world, many corners of it appear to be more of endless colonnade of overturned soapboxes for good natured souls and hucksters to sell their wares. Pounding out manufactured, if not simply fixated scripts for the all-mighty but rarely engaging. The failure of many, that will be there undoing is that social media requires honest engagement, an open handshake of improving the lives of your community.

In this manner, social media can be used as the ultimate of business tools, well beyond a simple analysis of your Profit and Loss Statement but to truly bridge gaps with the marketplace and establish your brand.

Yet the pendulum will swing both ways as failure to earnestly care of your client wishes will rear its ugly head and if all you are concerned with is the quick sale, be ready for a long wait. Those who do not honestly engage in conversation or for that matter earnestly care for their communities’ best interest will watch their businesses decline. The present failing of social media is that is in many corners turning into yet another magazine, rife with advertisements and endless photo ops but rarely content that is worthy of intelligent consumer lifting in from the newsstands.

In the strange twist of events, the new business frontier looks a great deal like the old and once again, the importance of being earnest is at the root of success.

John Davies is available on his personal page on Facebook and Twitter.

Though in many situations, most notably humanitarian concerns, the public will move in near unison yet quite often there is no apparent rhyme or reason. The examples are endless, such as while the public rushed to the aid of Haiti during the earthquake in 2009, a year later it was not as charitable with the events in Japan. The “how and why” is a peculiar mix, further confounded in the winter of 2010 when the public became enamoured with the ramblings of a drug addicted actor, never questioning why such comments were somehow fascinating. That along with a contemporary musical artist, clearly emulating, if not plagiarizing a hit performer of not-so distant past, makes understanding the tipping point of what is “wrong” as opposed to “right” in the public eye a challenge.

Many of these answers are a near impossible to find or at least scan on the surface. Within a glimmer of twenty years the world has shifted into hyper technology growth and the mainstream is only mid stream in understanding how it changes virtually every aspect of business. Where substance and content were once king, cultivating the right image and maintaining it is of absolute importance. One era’s scowl of lip synching in music, sending said artists into oblivion is now accepted with open arms along with audio tune. If true “substance” in the arts is waning, has fostering reputations in business environments suffered the same fate with “the spin” taking over?

Despite this and the countless counter culture reactions by the public, there is equally a broad swing of the axe if you fall astray. That is no more timely example than GoDaddy CEO Bob Parsons, who through his action of hunting and killing a elephant in Zimbabwe and then releasing in a video has unleashed a massive negative wave of public sentiment against his company. While animal rights activists and those including this author find his attitude extremely flawed, why is it different from the mutterings of an entertainer, clearly nearly mental collapse and suffering from significant drug dependencies? Why does one cause problem for business while another creates a surge of public interest and demand. With respects to the situation of Bob Parsons, while animal rights advocates scream foul, others spout comparisons to Teddy Roosevelt on the hunt. What side of the equation you stand on, assuming you come into the conversation without significant pre-existing opinion, is how “the spin” effected your judgement.

The answer may simply be in a sliding morality scale where sports stars and entertainers are not subject to the same standards as those in business, though much of that could relate to how much are devoted to “the spin” of the former group and cleaning up tarnished images. This is the slippery slope because while athletes and entertainers find their reputations quickly re-built after scandalous behaviour, the rest of the world is not so fortunate.

As noted by Oleg Ilin in his article “Online Reputation and Personal Brand”, your presence in Social Media outlets effectively introduces you to the world. This daily event, the once casual interactions that were without similar worry pre social media explosion but the future, with glass walls where everything is with glass walls requires an entirely upgraded vision of branding as well as greater social consciousness. Classic business values that seemed to skip a generation are ready to return and those in business today or finalizing academics will need to resurrect adding value to their community with products and services with the sincere issue of bettering its clients. Oddly, the new business world is accelerating and re-finding its value system, where quality and honesty reign supreme.

Echoing the best damn salesman I ever knew, “we are all salesman but to be successful you must believe in adding value to the lives of all around you, move past the quick sale and build your community”.

John Davies is available on his personal page on Facebook and Twitter.

Though the handwriting has been on the wall for quite sometime, the stunning endorsement of Facebook’s value should trigger to the entire business community, both large and small that lines of communication and relationships to the marketplace will continue to evolve as they have over the last decade. While hand-to-hand relationship marketing will always have its place, to ignore marketplace horizon is akin to business suicide. Those who do not respond and adopt proactive social media plans, with the aid of skilled professionals, will be a vestige of the past and quite possibly fighting for the business survival.

Social Media has went through a drastic serious of changes in the last decade from the networking of MySpace to the then upstart Facebook, with its youthful base. Despite the near shock of the valuation price, Facebook is undervalued at $50 billion. The massive “country” called Facebook with well more that 500 million subscribers, is well positioned for an IPO, with Goldman now in line to handle the deal. The maturation of Facebook from its early days has triumphed the financial growth of social media but more importantly for these purposes signalled the delivery of information, including marketing and news. With technological improvements and design changes to Facebook and heavyweight upstart Twitter, connectivity with clients has made the medium the first route for expeditious contact with the marketplace, the crystal palace of Marshall McLuhan’s Global Village where the medium is the message.

Prepared by J. Davies
©Helix World Media, 2010.
All rights reserved

The once street feel of Facebook has all but disappeared as the frontier days of 2005 where you could sense a pulsing base beat of trends has been replaced with endless applications, multi-tiered selling tactics and rapidly aging population. The sheer volume of groups and pages, of which users have chosen to casually “like” have turned Facebook into a “tire-kicker’s” shopping mall, where they stroll by stores but never pull out the bill-fold and in many cases echo the voyeuristic problems that crippled MySpace. While it boasts a vast membership base, social media campaigns need to be cautioned that it is not an issue of simply running out your product but finding a route for regular interaction within your desired market and equally ensuring you are positioned correctly.

Twitter has its own unique set of concerns but diametrically the opposite of common marketing approaches and in many ways more of a brand awareness tool to facilitate the next step in the selling equation. The portal offers a youthful zeal, with speed of information and in combination with a natural private barrier allows for the building of a brand but in the bite-sized morsel. The hurdle for business to understand is by the sheer size of “followers” your reader is inundated with “tweets” and needs a hook that leads them to content or landing page within a small timeframe. While there are weaknesses to this platform, it offers a tremendous method of pushing information quickly into the market, leading them to your website. Twitter is not an answer on its own but rather an integral component for well-informed businesses to get their message out and begin the marketing cycle.

Shining brightly in the horizon is Tumblr, a subtle star in the Social Media sky. Boasting ease of use and engaging, the fresh faced blogging platform offers users a visual experience and at this stage, has maintained its edge that screams branding opportunity. The youthful energy rolls through Tumblr low and hard and works perfectly in the overall branding experience and needs to be recognized by businesses quickly.

Prepared by J. Davies
©Helix World Media, 2010.
All rights reserved

Though Mr. Zuckerberg noted in a well-crafted statement the social media titan had “missed the mark” with its privacy controls and will be implementing changes to rectify the problem, it comes up far short in understanding the broader implications. Facebook, as he noted, “has evolved from a simple dorm-room project to a global social network connecting millions of people” and to control the flow of personal information might be impossible with commercial traffic.

Facebook, like the former giant of social media, Myspace, now relegated to being a punch line, has grown because of the super connectivity and the web of contacts with like interests. To pull those or at least place roadblocks on the network, starts the deck tumbling downward as it slowly dilutes the affiliations and ultimately business dealings are the coldest of cold calls.

In light of this recent turmoil and given the company is intended on a mega IPO within the next eighteen months, the company will “add privacy controls that are much simpler to use,” Mr. Zuckerberg claimed. While there is still a broad jump between statement and fact as the company say’s it will allow users to turn off third-party services, it quickly has the selling feature of sending out a bulletin on Myspace.  With the latter, it simply does not work and is merely an automated release that the overwhelming majority will ignore.

Regular users have seen this as since the halcyon days of 2005 to the now open door policy, the lack of privacy has gradually eroded the true connectivity to consumer. As the company chipped away at its privacy settings and saw a massive demographics shift it lacked a “cutting edge” and the organic relationship to user or for business, the consumer dissipated. With this lack of privacy, the ability to reach your consumer, without them feeling like they are under the looking glass is impossible, yet with it, new releases have the allure of a flyer at your doorway.

Though the jury is out on whether the company can rebuild its reputation with respects to privacy, there are significant questions ahead for business users. It must find a way to recapture its youthful exuberance that “Tumblr” exudes and the free flow of information the “Twitter” provides.

Yet on the broader horizon lays the message that business entities need to create their own self-sustaining campaign that invigorates customers to not simply enjoy the brand but become the brand. By creating a sense of a digital dialogue, the company not only allows its consumer to feel they are shaping its future but showing loyalty to the needs of core clientele. That reciprocal function sits at the root of a positive social media campaign.

Prepared by J. Davies
©Helix World Media, 2010.
All rights reserved

A delightful tale, that went off the charts by any focus group of the intended viewers. Alas, poor “Wenlock and Mandeville” have not been treated so kind by the mainstream media but in an amusing turn of events, says a great deal of how far off course much of the business community is in understanding the present-day evolution in connectivity.

As per the Telegraph, Stephen Bayley, design critic firmly establishes the lack of touch with the present day as following his scathing review of the lovable duo, complains that they are, “appalling computerised Smurfs for the iPhone generation”.

While the “Smurfs” hit their heyday in the early 1980’s, with a modest revival in the following decade, making the notation a tagline for the generation looking to comfortable shoes and affordable prescriptions, comments such as these, sting with the inability to understand society is in the midst of the next phase of the Digital Revolution. Call it evolution or revolution but over the last decade the pace of change has pushed into top gear and those not realizing this, are left behind talking of, well pop culture icons thirty years past.

Equally, the “iPhone” generation comment is not only well off course in this situation but has the same residue that is fouling social media titan Facebook. With the latter, that now boasts its user base is growing exponentially; its largest growth demographic is women over the age of fifty-five. One very crucial point to remember in product launches, is should a new product get into the “wrong hands” and be associated outside of the intended market, it might never recover. While Facebook, whose success is based upon a pre 2005 paradigm, frets over public outcry on privacy that might be its greatest flaw. Facebook’s present demographics is a recipe to have your product, that tight new design, jettisoned into the wrong hands and killed off quickly before it ever gets a chance. With its now ever-present agricultural mayhem and other application’s it has lost its sex appeal fast and a product launch nightmare. With the power of the modern social media web, companies must now be wary that the wrong product placement will crush the launch straight out of the gate.

The evolution of the digital revolution is pushing quickly into an era, where product placement is at an entirely new level of visibility. The wrong move and your product could be associated out of its intended market and relegated to the discount aisle before it had a chance. The future of Social Media is reliant upon forward thinking and not rooted in the past and for that, the London Games have hit the target.

Prepared by J. Davies
©Helix World Media, 2010.
All rights reserved

The success of the company, built upon the template provided from the original form from the Phillips Exeter Academy yearbook, explicitly tapped into a youth market but from the subtle twist of the present day decorum. Key to its growth was a freshness that represented a youthful coming of age in 2005 but in many way’s, or at least it appears as such in hindsight, it was simply by accident. It was “here”, “now” and not your parent’s dowdy yearbook with the requisite photos of band and a pimply faced world but was uniquely successful because its content was inherently by its readership.

Facebook’s success came via endless strains of interoperability the connected its users but with an honest edge that was contingent upon privacy. Though it seems impossible to believe now, the site once had a “pulse”, which drew you into the allure of the “right now”. Those halcyon days are long gone as the portal has either forgotten its youth or simply aged from the corporate top down.

The gavel has not sounded yet on Facebook but far off in the distance the gallows are under construction. The youthful dalliances that turned Facebook into vibrant source has shifted to the polar opposite, as the fastest growing demographic is women over the age of fifty-five and the site rarely edges towards key market information, much less the sales close. Though the company is quick to point out that active users are surging, the backlash over lowering privacy is creating a storm of deactivation but equally a testament to its changing feel. The issue of deactivation and even privacy is a debatable point on a company ready to launch an IPO in the next eighteen months with a value estimated to be US $11 billion but what is a problem is its usefulness, its connection to the youth and recognition of growing trends.

In an era where information moves fast and businesses hit the “tipping point” in a blink, Facebook is looking very much like a company that grew in its youth but is now weighed down with age and a burgeoning waist-line, complete with old brown shoes. The once powerful informational stream of the 18-24 market is a faint heartbeat and replaced by agricultural daydreamers and applications with a debatable flow through to a business bottom line. The company’s engineers may be ushering in a series of changes to features but their connection to the youth seems long gone. Mirroring the errors of MySpace, where the endless spam of bot-driven sites made personal walls and bulletins useless, Facebook is nearing a point of return if does not regain its youth, it will become a very modest vehicle for savvy businesses.

This should come as no surprise because like all businesses they must maintain a timeliness and exist within the knowledge of the present day market and forward thinking. With one glance at the iPad and the variety of competitive tablets, along with assorted applications, it should be clear that the shot across the bow has been made. Someone has recognized trends and along with making them, staying neck and neck with a vision of tomorrow, today.

Prepared by J. Davies
©Helix World Media, 2010.
All rights reserved